Last updated: June 27, 2025

At Windy City Boat Rental (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website at https://windycityboatrentals.com/ (“Website”), or engage with us in other ways such as booking, contacting support, or participating in promotions.

By using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that identifies you, such as:

• Full name
• Email address
• Phone number
• Billing and mailing address
• Government-issued ID (for verification and insurance purposes)
• Date of birth
• Emergency contact information
• Details related to your booking (event type, preferences, rental history)
• Any content you submit to us via web forms or social media

We may also collect technical information through cookies and analytics tools, such as IP address, browser type, and device information.

How We Use Your Information

We use your information to:

• Confirm and manage bookings
• Verify identity and process rental agreements
• Communicate with you about reservations, promotions, and company updates
• Personalize your customer experience
• Improve our website and service offerings
• Prevent fraud and enforce our terms
• Comply with legal obligations
  
  

You may also receive promotional messages, offers, or updates from us. You can opt out of these communications at any time.

Payment Information

Payments may be processed through a secure third-party payment processor. Windy City Boat Rental does not store your credit card details on our servers. All transactions are encrypted and PCI-compliant. Please refer to the payment processor’s privacy policy for more information on how your payment information is handled.

Sharing Your Information

We do not sell, rent, or trade your data. We may share it with:

• Trusted third-party service providers who support business operations (e.g., payment processors, email/SMS tools, insurance agents)
• Law enforcement or regulatory bodies, if required by law or for fraud prevention
• Social media platforms where you tag or mention us

These partners are contractually obligated to protect your data and use it only for specified purposes.

Cookies & Tracking

Our Website may use cookies and other tracking technologies to enhance your browsing experience, analyze traffic, and deliver personalized content. You can modify your browser settings to refuse cookies; however, some features of the Website may not function properly as a result.

Social Media & User-Generated Content

By posting content on our social platforms or tagging us (e.g.,#WindyCityBoatRental), you grant us a non-exclusive, royalty-free license to use, display, and distribute your content for promotional purposes. We reserve the right to remove inappropriate content or block users who violate our terms.

Data Security

We use secure servers and industry-standard safeguards to protect your data. Sensitive data, such as ID scans or payment details, is transmitted using encryption protocols and stored only as necessary. No system is completely immune to risk, so use of the Website is at your discretion.

Your Rights & Choices

You have the right to access, correct, or delete your personal information. To make a request, please contact us at the details below. If you wish to opt out of marketing texts, reply “STOP” to any SMS from us.

CCPA & General Compliance

We strive to comply with applicable data privacy laws, including the California Consumer Privacy Act (CCPA) and other regional regulations. If you are a resident of California or a jurisdiction with specific privacy rights, you may request:

• Disclosure of data we collect
• Deletion of your data
• Restriction of certain processing activities

To make such a request, email us or send a written inquiry to the address below.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, contact us immediately for removal.

Third-Party Links

Our Website may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised date at the top. Continued use of our Website signifies your acceptance of any changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Windy City Boat Rental

2601 N Cannon Dr, Chicago, IL 60614

(773) 590-5557